Disappointing indeed. I bought travel brushes, well they came in a metal tube, so obviously undamaged. Yours is the first negative review I read on them. Dully noted.
I know like in some countries, by law, you have something like 7 days to return any product (except in special cases, like people abusing that law).
I'd suggest to contact them and politely ask for a change.>>5678897>There's a reason their brushes are cheap
I bought the "we cut the middleman" argument.
Is there any other well-known available brand besides W&N/Raphaël & Rosemary? Got one Da Vinci/Gerstaecker Kolinksi, hairs also was in a meh shape; on their cheaper brush, the glue holding the handle just doesn't stick.>>5678377
Recently, a random sketchbook with a black fineliner and/or a watercolor sketchbook with a watercolor travel box and/or some gouache. Small formats.