So I actually asked this to veteran worker at the place and he didn't say much on your issues but told me this; again this is from him. I dont go out on the walk enough outside of Halloween or Christmas to really do anything so I dont know if they've done anything different; apparently not much from your issues.
Few decades ago (early 00's I'm guessing or even the 90's) they had a plan to let handicapped people in wheelchairs, or other issues be able to get into line ahead of everyone else. At this point there were slow enough rides that they could place people with certain issues on. Well they tried it out for about a month and every other week, literally, some kid or adult in a wheelchair or some other walking disability was harassed, punched (only occurred twice), booed outta line or literally pushed outta line using the wheelchair handles.
It didn't go very well.
I do know this happens a few times at the open-ended/outdoor Meet and Greets where you can find a Princess or Tinkerbell and chat with them, if you chat with them more then three minutes people start to get pissed off and violence can even happen (doesn't happen often, when it does everyone hears about it)
If there are any Princesses, or people who've been working at Disney for longer, they might be able to answer you far better then me.
I'm LITERALLY a substitute for a number of jobs ranging from technical/backstage, to guiding people like I did in Epcot who were fucking lost and didnt bother getting a fucking map, or I serve food to people behind a counter and I did "Disney Secret Service" for a Princess at Epcot who kept getting a guy walking up with a camera and trying to take pictures under her skirt>>88896274>but it was something along the lines of wanting to fuck her, and it just made her groan and walk away.
Ok are you East Coast or West Coast? I remember hearing a story about Princesses getting harassed by Janitors once it was Epcot wasn't it?