No but they are the single loudest and largest voice in all avenues of feedback to the company.
All social media, all traditional media, and people who are 99% most likely to speak back to the media companies in some way by either email, regular mail, facebook, or any other means of communication in the modern day will likely be someone with a complaint. For every one person saying "Hey nice job guys!" you will have 20 screaming how evil, problematic and misogynistic some thing is and they typically have an angry mob rallying behind them so it looks like a few hundred are pissed for the one that is pleased.
Also they will fucking RUIN your job and livelihood if they are motivated enough. A writer or artist does something problematic and the twitter/facebook/tumblr torch wielding mob will take time out of their day to campaign to have them fired, run out of the industry, and possibly destroyed for all future media based jobs. And creatives are fucking terrified of this since half of their job is reputation based. So in their eyes it's better to be safe and have the Latinx Muslin transgirl freedomfighter character that only spouts political talking points in all dialog and ignore everything that comes of it. Just join in and point fingers at anyone who does not like it and call them an incel, and hopefully no one will ever point a finger at them.