Late reply, but I was referring to the quest in the New-England town that has you investigate a town-hall for puzzle.
The controls for the tutorial were so broken, almost no one could select the secret painting in the room and ended up running around randomly killing bog-monsters/zombies for hours.
This was during closed beta/phase one of its release- so they might have nixed it entirely.
I feel you on the single player. The company was the same one that developed Dreamfall, right? Theyve always been shit at combat mechanics, but they have excellent writers and art direction. They do much better work on small-scale projects.